CONTACT - LINDA and DAVID

01556 630217

Millbrae House Rockcliffe Dalbeattie Dumfries and Galloway S W Scotland

DG5 4QG

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© 2018 Millbrae House

Booking – Bed & Breakfast, Rockcliffe 


Bed and Breakfast deposit of the 1st nights accommodation is required.This may be a cheque made out to Millbrae House via a bank transfer or on your debit card on 01556 630217. Full settlement of account on departure by cash, cheque, or debit card. We do not take credit cards.Once we receive your deposit we will send you a confirmation via e mail. 

Restrictions may apply for single night bookings at weekends and at peak periods. A surcharge of £4 is payable for single night bookings. It would be appreciated if guests would arrive between 4pm and 6pm or later by arrangement. Please vacate your accommodation by 10am.

Car Parking
Each apartment and bedroom has it's own designated parking space. No responsibility cannot be accepted for loss or damage to vehicles whilst on the property. Guests with more than one car will be required to park in the village car park a short walk away during busy periods.

Pets
Visitors are allowed one dog over one year old in Drumburn by prior arrangement. Dogs must not be left unattended in your accommodation. Visitors must make sure their pets do not cause damage to property or be allowed on  furniture. Charge applies for your dog.

Golf

Communication

To make a booking we will need to collect and process personal data, we will require your full name and address a landline, mobile number and e mail address. Occasionally we would like to send you by email or post, some information about Galloway Coast Cottages including special offers, late availability and events in the area. We will ask for your consent to add your email to our mailing list.  You can unsubscribe at anytime.Your details will not be passed onto third parties. In the event of your booking requiring an extra outsourced service your contact details will be passed on to that third party.

Ie car hire, shopping delivery. 

PLEASE REFER TO CANCELLATION AND CURTAILMENT CONDITIONS BELOW  and 

Booking – Rockcliffe Self Catering 


A £100 deposit is required on booking and full payment must be made six weeks prior to arrival. Payment by debit card on 01556 630217, bank transfer or cheque made payable to Millbrae House to our address below.

Arrivals and departures
It would be appreciated if guests would arrive between 4pm and 6pm or later by arrangement. Please vacate your accommodation by 10am.
Car Parking
Each apartment and bedroom has it's own designated parking space. No responsibility cannot be accepted for loss or damage to vehicles whilst on the property. Guests with more than one car will be required to park in the village car park a short walk away during busy periods.

Pets
Visitors are allowed one dog over one year old in Drumburn by prior arrangement. Dogs must not be left unattended in your accommodation. Visitors must make sure their pets do not cause damage to property or be allowed on  furniture. Charge applies for your dog.

Communication

To make a booking we will need to collect and process personal data, we will require your full name and address a landline, mobile number and e mail address. Occasionally we would like to send you by email or post, some information about Galloway Coast Cottages including special offers, late availability and events in the area. We will ask for your consent to add your email to our mailing list.  You can unsubscribe at anytime.Your details will not be passed onto third parties. In the event of your booking requiring an extra outsourced service your contact details will be passed on to that third party.

Ie car hire, shopping delivery. 


Bed & Breakfast Rockcliffe Cancellation and Curtailment 


If you have to cancel your holiday we will endeavour to re-let the accommodation. If this is possible your deposit will be refunded less a £10 fee to cover administration. If we are unable to relet the accommodation payment in full is expected.If you do not fulfil your booking we will try to re let the room from the following morning of expected arrival. If the room is not relet you will forfit your deposit and are liable for payment in full. We do not provide insurance against cancellation / curtailment or no shows and you should approach your own insurance broker.


Rockcliffe Self Catering Craig Roan / Drumburn Cancellation and Curtailment / Terms and Conditions


If you have to cancel your holiday after the balance has been paid, not less than six weeks before the start of your holiday, the balance will only be refunded if the holiday is re-let; the deposit is non refundable. We do not provide insurance against this or against loss or injury while you are on holiday and you should approach your own insurance broker. If you find it necessary to cancel your holiday, please let us know as soon as possible.

Breakages Please let us know as soon as possible if any breakage or damage occurs.
Cleaning
The apartments will be clean on your arrival and you are requested to treat the house and it's contents with care and leave it clean on your departure.
Heating
Please use heating sensibly, turning heaters off when not needed.
Booking conditions
1. No subletting is permitted without written consent from the owner. Accommodation is quoted for the number of guests stated on the booking form. Extra guests will be charged for.
2. The owner reserves the right to enter the house at any reasonable time for inspection, repairs, etc.
3. Charges are fully inclusive. There are no extra charges for electricity. The owners reserve the right to charge for breakages, loss or damage. Tenants should report any deficiency which they notice on arrival, and any which occur during their visit as soon as possible.
5. The owners reserve the right to charge for cleaning if the apartment is left dirty. The house will have been thoroughly cleaned prior to arrival and tenants are requested to leave it in a like condition.
6. Time is required between tenancies in order to clean the house before the tenants arrive. Occupation of the apartment will be given at 4pm on the first day of the let. The apartment must be vacated by 10am on the last day of the let. An extra days rent may be charged if the tenants do not leave on time

Communication

To make a booking we will need to collect and process personal data, we will require your full name and address a landline, mobile number and e mail address. Occasionally we would like to send you by email or post, some information about Galloway Coast Cottages including special offers, late availability and events in the area. We will ask for your consent to add your email to our mailing list.  You can unsubscribe at anytime.Your details will not be passed onto third parties. In the event of your booking requiring an extra outsourced service your contact details will be passed on to that third party.

Ie car hire, shopping delivery. 

Loch View and Sanderling Terms and Conditions

Your booking is accepted on the understanding that you are over 21 years of age, have read our terms and conditions (see below) and agree that you are your party are bound by them.

 

Terms and conditions
General. The hiring contract is between the hirer and the owner of the property, for which the booking is made, and incorporates the conditions set out below.

 

Cancellation

If the hirer wishes to cancel the booking he/she should advise the owners immediately by telephone, followed by a confirmatory letter, fax or email. Upon receipt of such a letter, fax or email the owners will (but without obligation whatsoever to the hirer) use their best endeavours to obtain a replacement letting and, if such a replacement is obtained, will then refund the hirer any monies paid, less the deposit, the deposit is non refundable. If the owners are not able to relet, the OWNER shall be entitled to retain all payments already made, and to recover, if not already paid, the balance of the hiring charge.

PLEASE NOTE: We do not provide insurance against this or against loss or injury while you are on holiday and you should approach your own insurance broker if you consider this advisable.

 

Car Parking
No responsibility can be accepted for loss or damage to vehicles whilst on the property, or bikes left in the lock up.

 

Liability

No liability is accepted for any loss, damage, sickness or injury, howsoever caused, which may be sustained, during the holiday to the hirer, or any member of the hirer's party or any invited person, or any car and its contents, or any possession of the hirer or any member of the hirer's party or guest. please note that the last 200 yards of road is un surfaced and may not suit very low cars

We cannot be held responsible for noise or disturbance which comes from outwith the boundaries of the property or which is beyond our control.
We cannot be held responsible for the breakdown of equipment such as, boilers, washing machines or Wi Fi, including the failure of public utilities ie electricity and water.

 

Breakages Please let us know as soon as possible if any breakage or damage occurs.The hirer is liable for all breakages and damage to the property and must inform the owners as soon as possible. The hirer must pay for breakages and damage before the end of their holiday.

Housekeeping / Damage Deposit

For short breaks, Christmas and New Year bookings the owners will require the hirer to pay a refundable housekeeping / damage deposit. If this applies the owner will notify the hirer of the amount and the date when this is payable

The owner shall be entitled to deduct from this deposit the cost of remedying any breaches of your obligations ie;

if during the Hire Period there are any breakages or damage to the Holiday

Accommodation or any items otherwise need replacing or

if after the Hirer has vacated the Holiday Accommodation this requires cleaning

beyond what would be reasonably expected;

If after deducting these costs any part of the Security Deposit remains this shall be returned to

the Hirer.

 

Security deposits will be returned seven days after your stay.

 

Pets
Visitors are allowed one dog by prior arrangement but must not be left unattended in your accommodation. Visitors must make sure their pets do not cause damage to property, be left alone at any time, go upstairs, in bedrooms or to get onto furniture. This is on the express condition that the pet owners are responsible for any extra cleaning that may be required, either in the property or the grounds. Any extra time that needs to be spent by the housekeeper on cleaning, washing or waste removal caused by the presence of pets will be chargeable. Pets must have their own blankets to protect the floor coverings at all times. Owners and their agents, reserve the right to insist upon the removal of animals in the event of a breach of these. No puppies or young dogs under 1 year old. No cats.

Dogs must be wormed and be protected from ticks and fleas.

 

 

Towels

The towels provided are for use in Sanderling / Loch View only please do not take them to the beach or use them in the garden. There is a washing machine . If you are washing the white towels please do not wash them with other colours.

Booking conditions No subletting is permitted without written consent from the owner. The owners reserve the right to charge for cleaning if Sanderling/ Loch View is left dirty. The cottage will have been thoroughly cleaned prior to arrival and tenants are requested to leave it in a like condition. To pay for any breakage's losses or damage to the property before departure;

Tenants must not smoke in the property and not light candles in the property

 

Arrivals and Departures

Time is required between tenancies in order to clean the house before the tenants arrive. Occupation of the cottage will be given at 4 pm on the first day of the let. The cottages must be vacated by 10 am on the last day of the let. An extra day’s rent may be charged if the tenants do not leave on time.

 

The maximum number of persons allowed at the property is agreed at the time of booking, and must not be exceeded (Owners reserve the right to terminate the hire without notice and without refund in case of breach of this condition).

 

Non availability of property. If for any reason beyond the agents or owners control, the cottage is not available on the date booked, all rent paid in advance will be refunded in full. The hirer shall have no further claims against the owners or their agents.

Communication

To make a booking we will need to collect and process personal data, we will require your full name and address a landline, mobile number and e mail address. Occasionally we would like to send you by email or post, some information about Galloway Coast Cottages including special offers, late availability and events in the area. We will ask for your consent to add your email to our mailing list.  You can unsubscribe at anytime.Your details will not be passed onto third parties. In the event of your booking requiring an extra outsourced service your contact details will be passed on to that third party.

Ie car hire, shopping delivery.